Privacy Policy

• Manage your request, as well as the placed order.
• Communicate any confirmation, cancellation or incident in relation to your order.
• In the event of giving consent for it, sending commercial communications related to HAPPYDONIA services.
• Perform analysis on the use of the Website and check the preferences and behaviour of users.

• If you do not authorise the processing of your data for the above purposes, this will not affect the maintenance or fulfilment of the contractual relationship you have with us.

b. Data provided for registration in the User Portal, will have the purpose of:

• Manage your registration as a user on the online platform hosted on this Website.
• Perform analysis on the use of the Website and check the preferences and behaviour of users.

ii. Compliace with a legal obligation:

• Properly manage rights requests under current data protection regulations. 
• Communicate your data to public authorities, regulators or government bodies in those cases in which it is necessary to do so by law, local regulations or in compliance with regulatory obligations. 

iii. Consent of the interested party:

a. Data provided for the purchase of licenses and services, will have the purpose of:

• Manage the user’s contact and information requests through the channels provided for this on the HAPPYDONIA website. 
• Management of query made. 
• Perform analysis on the use of the Website and check the preferences and behaviour of users. 
• In the event of giving consent for it, sending information related to the company’s own activities and commercial communications related to HAPPYDONIA services. 

3.- What categories of data do we process?

In accordance with the aforementioned purposes, HAPPYDONIA processes the following categories of data:

i. Data provided for the purchase of licenses and services:

• Identification data: name and surnames. 
• Contact information: address, email address, telephone number. 
• Economic, financial data. 
• Navigation data. 

ii. Data provided for registration in the User Portal:

• Identification data: name and surnames. 
• Contact information: address, email address, telephone number. 
• Navigation data. 

iii. Data provided in the contact forms:

• Identification data: name and surnames. 
• Contact information: address, email address, telephone number. 
• Navigation data. 

The requested personal data is mandatory, in a way that the refusal to provide them will make impossible to carry out the provision of the contracted services. 

The user guarantees that the data provided is true, exact, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of such obligation. 

If users provide data from third parties, they declare that they have their consent and undertakes to transfer the information contained in this clause, exempting HAPPYDONIA from any responsibility in this regard. 

4.- To whom will we communicate your data?

In the terms described in the section on the purposes of the processing, HAPPYDONIA, S.L. may communicate your personal data to the following entities: 

• Entities of the Group to which HAPPYDONIA belongs, so that we will be able to attend your requests, manage the services you contract and inform you about services related to our professional activity. 
• Public administrations, regulators, governmental or jurisdictional bodies in those cases in which it is necessary to do so by law, local regulations or in compliance with regulatory obligations. Among others, to tax administrations. 
• The State Security Forces and Bodies by virtue of the provisions of the Law. 
• Banks and financial entities for the collection of offered services. 
• If you request the portability of your data, your personal data will be transferred to the entity that you designate. 

5.- International data transfers

The entity does not make international transfers outside the European Economic Area. 

6.- For what period will store your data?

We will process your data, as long as they are necessary for the purpose for which they were collected and, once the relationship that legitimises the processing of your data has ended, they will be stored blocked for the sole purpose of making and defending claims and timely transfer at the request of the authorities, only during the legally established time. 

Likewise, once the contractual relationship has ended, we will process your personal data to send commercial communications, if we have express consent to do so. 

7.- Automated decisions and profiling

The entity will not create profiles or make automated decisions.

8.- What are your rights?

We inform you that, in accordance with current regulations, you have the right to revoke the consent granted, as well as to exercise your rights of access, rectification, deletion, limitation, opposition, as well as the right to the portability of your data and not to be object of automated decisions. 

The interested party is informed that, in addition, they may file a claim with the Spanish Data Protection Agency (https://sedeaepd.gob.es), if you consider that your rights have not been attended by HAPPYDONIA S.L. 

9.- How can you exercise your rights?

In accordance with the applicable legislation, we inform you that you may exercise your rights by contacting the following email address: privacidad@happydonia.com, indicating the reason for your request and the right you want to exercise. 

If we consider it is necessary to be able to identify you, we may request a copy of a document proving your identity. As an alternative, you can also send a letter together with the photocopy of your ID to the following postal address:  Gustave Eiffel Street, 3 – 46980 Paterna (Valencia). 

10.- Social Networks

Through our website, the user has access to links to our profiles on social networks. These links to third-party websites, have privacy policies unrelated to that of HAPPYDONIA, S.L. By accessing such websites, you can decide whether to accept their privacy and cookie policies. The user can always control their connections, delete the contents that no longer interest them and restrict who they share their connections with, for this, they must access their privacy settings of the social network in question. By joining our social network page, you give us your consent for the processing of personal data published in your profile 

Regarding the use of social networks, they may not have their servers within Spain or the European Union. Therefore, we recommend knowing its privacy policy and consulting the rules and policies of the owner of the social network in the following links:  

• Twitter: https://twitter.com/en/privacy   
• Facebook: https://www.facebook.com/privacy/policy?section_id=0-WhatIsThePrivacy  
• Instagram: https://help.instagram.com/519522125107875   
• Google, YouTube: https://policies.google.com/privacy?hl=en  
• LinkedIn: https://www.linkedin.com/legal/privacy-policy? 

11.- Modification of the privacy policy

HAPPYDONIA, S.L. can totally or partially modify this Privacy Policy if required by applicable law.